Phone: 412-401-3750 | Email: karla@karlasjewelryshowcase.com

FAQ's

When you find the piece of jewelry you would like to purchase, click “Add to Quote.” Then, select “View Quote” or “My Quote” and confirm your items by clicking, “Submit Inquiry.” You will then receive an invoice via email. While viewing the invoice, click “Pay” and you’ll be given the option to use PayPal or a credit/debit card without creating a PayPal account.

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We want to provide full transparency of your jewelry purchase. Often times the price of certain metals, like gold, silver and platinum fluctuate daily in pricing.

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Yes! We have a 20-day return policy on stock items.  Simply ship the product back to the address on the invoice.  Many of our products are personalized and specially ordered.  Unfortunately, we cannot accept returns on any custom made products.

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To ensure the customers’ confidence and security, we accept credit cards through PayPal.

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Absolutely! Karla Owens (and her husband, Richard) are jewelry industry exports with a passion for creating special moments. The couple operated a brick and mortar store in the Bloomfield neighborhood of Pittsburgh, PA for more than 20 years. In addition to being an experienced goldsmith, Richard is a Graduate Gemologist from the Gemological Institute of America.

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No. Realizing that we could help people from various areas around the country excited us about opening our online showcase.

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Yes, absolutely! It is important to us that our customers have peace of mind when it comes to the history of our diamonds. Our diamonds adhere to the The Kimberley Process ensures that rough diamonds are:

  • Exported and imported with a government validated Kimberley Process certificate stating the diamonds are conflict-free.
  • Transported between signatory countries in a sealed and tamper-proof container.
  • Sold with a statement from the seller (known as a warranty) on all invoices guaranteeing that the diamonds being sold are conflict-free.
  • This same warranty appears on all documents for Product Review/Conditional Sale items, and on invoices for the products you purchase from Karla’s Jewelry Showcase.

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Yes! Throughout the year, we will announce special flash sales, provide opportunities to seasonal-themed collections and provide you information to help you find the perfect piece at the perfect time. Many of these promotions will be announce via our email newsletter and social media pages, so be sure to sign up and follow us!

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